Terms and conditions
These terms cover two things: using this website, and working with Applied Astra. By using the site or booking a call you agree to them.
1. Who we are
Applied Astra is a brand of Space Astra AI, based in the United States ("we", "us"). Contact: support@appliedastra.com.
2. This website
The site describes our services and publishes Playbooks. It is general information, not professional advice for your situation. We try to keep it accurate but do not promise it is complete or current. You may read and share it. You may not copy it wholesale, misrepresent it as your own, or use it to attack or disrupt the site.
3. Playbooks
- Playbooks are our own independent notes on third-party tools. We are not affiliated with, paid by or endorsed by the tools or companies named, and their names and trademarks belong to their owners.
- Verdicts, costs and setup times describe one test on the date and version shown. Tools, prices and results change.
- Playbooks are provided as they are. You run any tool at your own risk and are responsible for its licence, your data and the rules that apply to you, including consent and calling rules for any outreach.
- "Notify me" sends one email about the tool you chose. It is not a newsletter subscription.
4. Booking a call
Calls are booked through our booking page. A booking deposit of USD 100 is taken when you book. If you decide not to go ahead after the call, the deposit is refunded in full, less the payment provider's standard processing fee. To ask for a refund, email support@appliedastra.com.
5. Engagements
- Written scope. Every engagement starts with a written scope that states the outcome, what is excluded, the timeline and the fixed price. No work starts until you approve it. If the scope and these terms disagree, the scope wins.
- Prices. Prices on the site are starting points. The price in your approved scope is the price you pay for that scope.
- Payment. 20% of the price is due upfront. The balance is due once the agreed outcome has been delivered and verified against the scope. Changes outside the scope are quoted separately.
- 48-hour builds. The 48 hours start when the scope is approved, the upfront payment is received, and we have the access, sample data and examples the scope lists. Weekends and holidays are handled as the scope states.
- Your part. You provide timely access, data and decisions, and you confirm you have the right to share the data you give us. Delays on your side move the timeline by the same amount.
- After handover. Each project includes one working week of bug fixes for anything that does not work as scoped, and two scheduled walkthrough or consultation calls. New features are new work.
- Running costs. Hosting, model usage and tool subscriptions run on your own accounts at your cost, unless the scope says otherwise.
6. Ownership
Once the engagement is paid in full, you own what was built for you under the scope. We keep our pre-existing tools, methods and know-how, and may reuse general techniques that contain none of your confidential information. Open-source and third-party components stay under their own licences.
7. Confidentiality and data
Each side keeps the other's non-public information confidential and uses it only for the engagement. Your data is used only for your project. Our privacy policy explains how personal data is handled.
8. About AI systems
AI systems can produce wrong or inconsistent output. We define and verify the outcome in the scope, and we tell you what was not tested. We do not promise business results beyond the agreed outcome, and you remain responsible for how the system is used and for reviewing its output where the stakes require it.
9. Ending an engagement
Either side may end an engagement in writing if the other materially breaches the scope and does not fix it within 14 days of being told. Work completed up to that point is paid for, and the scope sets out what happens to the upfront payment.
10. Liability
Nothing in these terms limits liability that cannot be limited by law. Otherwise, neither side is liable for indirect or consequential loss, such as lost profit or lost data, and our total liability for an engagement is limited to the fees you paid for it. The site and the Playbooks are provided without warranties of any kind.
11. Governing law
These terms are governed by the laws of the United States and of the state in which Space Astra AI is established, and the courts of that state have jurisdiction.
12. Changes
We may update these terms. The version posted here applies to site use from its date. An engagement stays under the terms and scope in force when it was approved.